Class Booking & Cancellation Policy
Booking a class can be done on our app for members or booked over the phone or at reception for non-members.
Non-members need to pay at time of booking. This payment is non-refundable but can be transferred to another day.
When cancelling a class, members and non-members need to give us 4 hours notice prior to the class start time.
If this notice time has expired, the member will be charged a £5 fine and will not be able to book onto another class until this fine is paid. Non-members will lose their class payment.
All members and non-members must always book a class.
If a member or non-member does not book on to a class but turns up they run the risk of the class being full, or, not being held due to low attendance.
Our aim is to make sure that all members and visitors can fairly book on to a class. We appreciate your attention to our booking and cancellation policy.
NOVEMBER 2024